Support

The Mat Wizards are durable, long-lasting, and easy to maintain, ensuring you get the most out of your investment.

Each machine is quality controlled and tested before shipping to customers. In the event you need assistance, we are here to help.

For questions or concerns email helpme@matwizard.com or call (251) 281-0411.

Worker

Frequently Asked Questions

Units are typically in-stock and can ship out within 3 – 5 business days. For units with custom branding, additional time is required.

We are in the process of acquiring an ETL listing with a certification company.

We have all parts in stock. Some parts are interchangeable with items that can be found easily on the web.

All units are shipped LTL with our partner carriers. Lift gate delivery can be added for an additional cost.

Duration - One year on parts/ 90days on wearable items (brushes, belts, chains, and pulleys)
Process - Contact Mat Wizard to submit an RMA request.

Yes, for more information, please contact us.

Yes, we frequently offer trade show specials as well as volume discounts. Fill out the contact us form to get in touch about pricing and specials.

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